This Privacy Policy explains how InkCore collects, uses, stores, and protects personal information when you visit our website at www.inkcore.buzz, when you use our computer systems design and computer integrated systems design services, and when you contact us for any purpose. The services described on this website are developed and operated by the developer InkCore, the development team of INK Construction Limited, a company incorporated in Hong Kong with its registered office at Rm B2 32/F LEGEND TWR, 7 SHING YIP ST, Kwun Tong, Hong Kong (HK).
We believe that privacy is part of good engineering. The same clarity, precision, and accountability that govern our system designs also govern the way we handle your information. This policy is written in plain language so that you can understand exactly what happens to your data, and we encourage you to read it fully before using our website or our services.
By accessing our website or engaging our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should stop using the website and contact us before proceeding with any engagement.
This policy applies to all personal information that we process in connection with the website, the services we offer, and any communications you exchange with our team. Personal information means any information that identifies you as an individual, directly or indirectly, including names, contact details, professional details, and any technical identifiers associated with your device or browser.
The policy covers information you give to us directly, information we collect automatically when you use the website, and information we receive from third parties in the course of delivering our services. Where we process information on behalf of a client organization under a separate agreement, that client remains the controller of the information and this policy applies to the extent permitted by law.
This policy does not cover the practices of third party websites or services that we do not control. If you follow a link from our website to an external service, you should review the privacy policy of that external service to understand how it handles your information.
We collect only the information that we need to provide our services and to run our business responsibly. The categories of information we may collect include the following.
Contact identifiers such as your name, email address, telephone number, company name, job title, and the business address you provide when you contact us or when you register for an account. We use these details to communicate with you about your projects and to prepare agreements.
Project information including the details you share about your systems, your requirements, your technical environment, and the scope of work you ask us to deliver. This information is essential to the design and integration work we perform.
Technical data such as your internet protocol address, browser type, device type, operating system, referring page, and the pages of our website that you visit. We collect this information automatically to understand how the website is used and to keep it secure.
Communication records including the content of emails, messages, and call records related to your inquiries and our engagement with you, so that we can respond accurately and keep a clear history of decisions.
We collect information through three main channels. First, information that you provide directly: when you fill in a contact form, send us an email, telephone us, or otherwise communicate with our team, you give us the details contained in that communication.
Second, information collected automatically: when you visit the website, standard server logs and similar technologies record technical data about your device and browsing session, such as the pages you view and the length of your visit. This happens without you typing anything.
Third, information from third parties: we may receive professional references, publicly available business information, or data from partners and service providers that is necessary to deliver the services you have requested. We treat any third party information with the same care as information you give us directly.
We use personal information for clearly defined and limited purposes. We use contact identifiers to respond to your inquiries, to prepare proposals and agreements, to deliver the services you have engaged, and to keep you informed about the status of your projects.
We use project information to perform the system design, integration, migration, and consulting work you request, and to document the decisions and deliverables of each engagement. We use technical data to operate the website, to understand general usage patterns, to diagnose faults, and to defend the website against attacks and abuse.
We use communication records to maintain an accurate history of our relationship with you, to resolve disputes, and to improve the quality of our response. We do not sell your personal information, and we do not use your data for purposes that are materially different from those described in this policy without first obtaining your consent.
We process personal information on one or more of the following legal bases, depending on the circumstances. We rely on consent where you have given us clear permission to process your information for a specific purpose, and you may withdraw that consent at any time.
We rely on the performance of a contract where processing is necessary to provide the services you have engaged us to deliver, or to take steps at your request before entering into a contract. We rely on legitimate interest where processing supports our reasonable business purposes, such as keeping the website secure, analyzing usage, and maintaining records, provided that your interests and rights do not override those purposes.
We rely on legal obligation where processing is required to comply with laws, regulations, court orders, or requests from competent authorities in Hong Kong or other jurisdictions that apply to our operations. Where no other basis applies, we will seek your consent before processing your information.
We keep personal information only for as long as it is needed for the purposes described in this policy, and for any further period required by law or by good record keeping practice. When the information is no longer needed, we delete it or render it anonymous so that it can no longer identify you.
Contact and communication records are generally retained for the duration of an engagement and for a reasonable period afterwards to support billing, disputes, and follow up work. Technical logs are retained for a shorter period, typically long enough to support security monitoring and fault diagnosis.
Records that must be kept for legal, tax, or audit reasons are retained for the periods required by the relevant regulations. When a retention period ends, we apply deletion routines that remove the information from our systems and from the backups that contain it, following our standard schedule.
We treat the security of personal information as a design requirement, not an afterthought. We apply administrative, technical, and physical measures that are proportionate to the sensitivity of the information and the risk of unauthorized access, loss, or alteration.
These measures include access controls that limit who can view personal information, encryption for data in transit and where appropriate at rest, secure handling of passwords and credentials, regular review of our systems, and training for our team on data protection obligations.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the details at the end of this policy.
Our company is based in Hong Kong, and the information we collect may be processed in Hong Kong and in other jurisdictions where our service providers operate. These locations may have data protection laws that differ from the laws where you are located.
Where we transfer personal information across borders, we take steps to ensure that it receives an equivalent level of protection. This may include relying on recognized adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms that the applicable law permits.
By providing your information, you understand that it may be transferred to and processed in locations outside your country of residence. We will always apply safeguards that are consistent with the requirements of this policy regardless of where the information is processed.
Depending on where you live and the law that applies to you, you may have a number of rights over the personal information we hold about you. We will honour these rights to the extent required by law and will respond to genuine requests promptly.
You may have the right to access a copy of the information we hold about you, to request correction of inaccurate information, to request deletion of information we no longer have a lawful basis to keep, and to request restriction of processing in certain circumstances.
You may also have the right to request that your information be provided in a structured, machine readable format, to object to processing based on legitimate interest, and to withdraw any consent you have previously given without affecting the lawfulness of processing that occurred before withdrawal.
To exercise any of these rights, please contact us using the details at the end of this policy. We may ask you to verify your identity before we act on a request, and we will respond within the time frame required by applicable law. We do not charge a fee for reasonable requests.
Our website and services are directed at businesses and professional users, and they are not designed for or intentionally directed at children. We do not knowingly collect personal information from children without the consent of a parent or guardian.
If you believe that a child has provided us with personal information without appropriate consent, please contact us and we will investigate and take steps to delete such information from our records without undue delay.
Where a child uses our services as part of a supervised project or an educational arrangement, the responsible adult organization is expected to manage the child activities and to ensure that any information collected is handled in line with applicable law.
Our website may contain links to external websites and services that we do not operate, such as industry publications, client portals, or partner resources. We provide these links for your convenience, and we have no control over the content or the privacy practices of those external sites.
When you leave our website, this policy no longer applies to the information you share with the destination service. You should review the privacy policy and terms of each external service before providing it with any personal information.
We are not responsible for the data handling practices of third parties, and a link on our website does not imply our endorsement of the linked service. We encourage you to remain aware of where you are on the web and to protect your information accordingly.
From time to time we may send you updates about our services, industry insights, or information relevant to the projects we work on together. We send such communications only where we have a lawful basis to do so, which in most cases is our legitimate interest in keeping clients and prospects informed.
You can unsubscribe from any marketing communication at any time by following the unsubscribe instruction included in the message, or by contacting us directly. Withdrawing your consent to marketing does not affect our ability to contact you about services you have actively requested.
We will never send marketing messages disguised as service notifications, and we will always make it clear that you can opt out without penalty. Transactional messages about active projects are not marketing and will continue regardless of your marketing preferences.
We maintain procedures to detect, contain, and respond to data incidents in a controlled manner. If we experience a breach that compromises the confidentiality, integrity, or availability of personal information, our team will act according to a documented response plan.
The plan covers containment of the incident, assessment of the scope and risk, preservation of evidence, and, where required by law, notification to the relevant authorities and to the individuals affected. We will provide clear and timely information about what happened and what steps we are taking.
We review incidents after resolution to understand their causes and to strengthen our controls so that the same failure does not recur. Continuous improvement of our security posture is part of how we hold ourselves accountable to our clients and to everyone who entrusts us with information.
We may update this Privacy Policy from time to time to reflect changes in our services, changes in the law, or changes in the way we process information. When we make material changes, we will revise the effective date at the top of this page and, where appropriate, notify you by email or through the website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Continued use of the website or our services after a change takes effect constitutes acceptance of the revised policy to the extent permitted by law.
Older versions of this policy will be available on request so that you can understand how our practices have evolved. If you have questions about any change, please contact us before you continue using our services.
If you have any questions about this Privacy Policy, about the personal information we hold about you, or about your rights, please contact our team. The developer of these services is InkCore, and the operating company is INK Construction Limited.
Our registered office address is Rm B2 32/F LEGEND TWR, 7 SHING YIP ST, Kwun Tong, Hong Kong (HK). The contact person for privacy matters is Hao Jiahua.
You can reach us by email at support@inkcore.buzz or by telephone at +15717402139. We will acknowledge your message within two business days and will resolve your inquiry as quickly as we can, keeping you informed of progress throughout.